Watch repair, replacement, return the implementation details (watch three bags Ordinance)

Watch repair, replacement, return the implementation details (watch three bags Ordinance)

First, where the watch retail units sell more than 50 yuan watches and clocks, should be issued in accordance with the provisions of the Three Guarantees coupons or warranty card, and indicate the distribution unit, repair address, repair unit, warranty period.

Second, 100 yuan less than three months of three-packs of watches and clocks, merchandise; more than 100 yuan watches three-pack period of one year; more than 10,000 yuan watches three bags of goods for two years,

Third, the watch sales unit shall not sell counterfeit goods, goods sold within a year, where the quality inspection departments established by the state identified as counterfeit goods, customers with valid shopping vouchers and identification proved that the seller can be held responsible for the unit. In addition to selling all units to refund the purchase price, customers should also pay the same amount of payment.

Fourth, the appearance of watches and clocks (such as shell, surface, needle, handle, glass, the appearance of fixed parts and straps, etc.) should be checked in the sale, face to face. During the use of the appearance of the damage is not part of the scope of the warranty. But it is indeed a manufacturing process defects, non-use caused (such as the case asymmetry, surface incomplete degree of incompleteness, coating blister off, etc.) should be replaced within the warranty period to the customer substandard parts. Appearance of the mechanical parts of the demolition of the metal strap, Warranty period of natural loose, after more than two repairs, still can not be used normally, and can be disassembled by hand is unqualified, should be replaced free of charge. The surface of the block, the use of trademarks off, free repair within the warranty period, the second or more repairs are still not working, should be replaced free of charge.

Fifth, sales of watches and clocks can be used to check the accuracy of travel time (mechanical watches) should be surface inspection, should meet the quality standards. Clocks are periodic timing instruments, the general normal use of ultra-poor problem does not exist. But users are different, due to vibration, magnetic and other external factors, causing the speed error exceeds the standard, is a normal phenomenon in use, does not belong to the performance of the fault can be free to the customer by the warranty sector to adjust. If you still can not meet the standards through the adjustment, Warranty period should be free repair or replacement of the parts.

Sixth, the watch sold within three days (on the day can not return to the land for five days) without the use, did not dismantle the strap, does not affect the two sales, with proof of purchase and the relevant procedures to the original free return counter shopping.

Seven, the goods sold out within seven days of departure, week calendar does not jump and other performance problems (non-use problems), in the case of no damage to the customer can be exchanged for free. If the appearance of damage, you can change the movement. Watch sold within fifteen days, such as the performance of the above failure can give customers free exchange of movement.

Eight, the performance of the fault in the middle of the watch goods movement due to manufacturing defects, assembly quality is not caused by stopping, automatic failure, calendar, calendar can not be normal beating, abnormal walking and other failures (improper use of parts damaged except). Due to the above factors caused by performance problems, customers should be free to check and replace the parts.

Nine, three bags of the validity period, the movement of the same performance failure, after repair, spare parts more than two times, still can not be used normally, free replacement of the movement to customers, such as the machine can not be adjusted, more than ninety days, according to customer requirements Exchange returned goods. Within the validity of the Three Guarantees, such as continuous replacement of the heart twice, still can not be used normally, according to customer requirements return or replacement, and according to the provisions of the use of time every five ten thousandths of the depreciation fee.

Ten, the warranty period due to performance problems need to be placed on repair, due to fill in the repair records, the warranty period (that is, with the repair time).

Eleven, no engraved with waterproof words and signs of the watch is non-waterproof watch. Waterproof words and signs indicate the watch should be resistant to three atmospheric pressure (waterproof rubber ring on the back cover and handle, glass and watch case seamless connection), with the general daily life, washing hands, wash, occasionally Water splash touch the role of water, but should not be used in bathing, sauna, swimming and other occasions (except professional diving table), such as the use of improper water table appears, the repair department should be clear in time, parts rust to be replaced, Warranty period by the cost charged.

Twelve, who should be collision, vibration, water, chemical exposure, self-dismantling, etc. for the loss is not a warranty. But should actively help customers to be resolved, three bags of period, replacement parts charged at cost.

Three, mechanical watches Three bags of non-use caused damage to the teeth during the period, clockwork and other parts with no charge; quartz watch three bags of non-use of the battery during the non-use of electricity, with no charge; Warranty period , Due to vibration and other issues caused by the use of mechanical watches and clocks balance wheel shaft, wheel shaft and other parts damaged.