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1. The main image of the park
According to the project post standard, the post image management work is carried out, and whether the personnel are inspected and supervised according to the standards, whether it meets the requirements of the post work standards in terms of grooming instruments and etiquette, and the employee post image is up to standard through training and other means.
2. Management supervision is in place
After the arrival, the various positions in the water park park, such as equipment operation and maintenance, customer service, and ticket checking, are correctly and efficiently carried out, and the operation site is clear at a glance. Through the field guide, to detect and correct personnel as not to operate, not in place and other issues, quickly straighten out the post workflow, improve job management level positions throughout the park.
3. Improve marketing and promotion work
Generally, before the opening of the water park, it is necessary to make corresponding plans for the later marketing promotion. After the opening of the park, in the process of implementing the marketing and promotion plan, analyze the value, feasibility and necessity of the series of marketing promotion programs before the opening of the business according to the actual situation , and then quickly adjust and improve the program to improve marketing promotion efficiency and conversion rate, but we must pay attention to promotion. time.
4. Professional and precise training
Whether it is before or after the opening of the water park, training is the only way to quickly improve the quality of service in the park. Especially after the opening of the business, the normal operation of each position of the water park requires training support, such as equipment and facilities operation and maintenance, service etiquette, park introduction, water lifesaving safety, business capability, etc. in the four aspects of skills, service, safety and marketing promotion. The operators master the skills and output high-quality services, so that tourists can have fun and play with confidence. But the most important thing to pay attention to is the quality and psychological training of employees, which determines the output of high-quality services. At the same time to ensure that the legitimate interests of the park, try to improve the welfare of employees, which determines the quality of the output of high-quality services.
5. Pay attention to water quality and safety work
Park safety is the lifeline of sustainable operation of water parks. The water park has a variety of special equipment, mainly based on water elements, and directly contacts with tourists. It is related to the safety of tourists and the safety protection work. Specifically, that is, in terms of special equipment and facilities should plan to do and emergency drills; is to be in safety management and processing of water quality on a regular basis, so that the water quality standards in line with the park, leisure tourists to ensure safety, the best word of mouth Promotional effect.
6. Standardize legality management
At the project site, guide and supervise the inspection of the water park park. The main job is to supervise the implementation of equipment and facilities start trial operation, etc., with a view to early detection and early resolution, at the same time to take the relevant departments for examination.
7. In addition to the above work, the water park opened in the daily operation of the process will involve logistics personnel administration, ticketing, lockers, security networks, equipment and facilities maintenance, troubleshooting, health management, customer complaint handling, professional end establish archives and other aspects it covers multiple types of work, the process is complicated, if not professional operations management and operation will be difficult to well-ordered operation. How the water park open and operating profit? Long-term, professional operators, professional people to do professional things, then be creative, marketing winning, fine management in order to hold water park market dividends, stand out in the fierce competition, Changsheng not decline.
Water park operation management points
Waterpark as a theme park, with its unique culture, scientific and technological content and strong recreational functions, as the current urban tourism product in the hottest star in the country everywhere flowering, the overall development is particularly popular. In particular, the water park project launched in recent years, no matter how it is done or where it falls, the operating profit margin will not be too bad. The problem is how to achieve higher investment efficiency. This is not only the core appeal of the park's investment and construction, but also the most concerned place for the operation of the water park after its opening. In this regard, we Guangzhou Blue Tide Water Park Equipment Co., Ltd. talk about how to carry out the operation and management of the water park opened.