Innovate Harmonious Quality Culture in Practice

With affinity to "enjoy the world"

Innovate Harmonious Quality Culture in Practice

In recent years, with the continuous development and deepening of enterprise management science, the quality culture law has become an indispensable part of corporate culture because of its prominent role, and has received increasing attention from people. In the long-term production and management process, packaging companies in China have accumulated profound quality and cultural heritage. With the rapid development of the packaging industry, continuous innovation in quality management theory and methods, especially in the process of building a harmonious enterprise and implementing quality management standards, has gradually formed a quality culture with distinctive characteristics and rich "consistent" thinking. Here, the author intends to briefly introduce the progress of the Shanxi Northern Jindong Chemical Co., Ltd. in the process of building a harmonious and harmonious quality culture, from ignorance one by one to understanding one by one, understanding one by one, accepting one by one, passively executing one by one and consciously performing one to one innovation and development. In order to throw bricks to attract jade.

Highlight consciousness and pay close attention to cultural construction

Jindong company believes that people rely on consciousness to ensure that, only in the consciousness, will be comfortable, self-conscious, self-examination, self-realization, all things one reason. In the process of advancing the construction of quality culture, the company focused on the quality awareness of all employees, and paid special attention to quality awareness education with obvious packaging characteristics. In the annual quality education, we must talk about the important statements made by the national leaders on product quality. The company pays attention to humanistic awareness education and collects fables such as "screw and country", "a lion leading a sheep to defeat a group of lions led by a sheep", "red light stop, green light line" and other fables. New factory employees read. This year, the company carefully analyzed the quality problems that have emerged in recent years, and produced a “typical quality case analysis” CD-ROM that is composed of graphs, texts, and sounds. It organizes all employees to watch and the main reason for the dissociation is that the awareness of personnel responsibility is not in place. "The heated discussion began. In addition, prior to the revision or revision of the quality system document, the company must organize all members to discuss the suitability of the quality policy and objectives and the responsibilities and authority of various types of personnel. The launch of a series of educational activities has greatly improved the sense of responsibility of all staff.

In-depth discussion to refine cultural essence

Every year, the company carries out various types of professional technical and management knowledge training according to plans and levels, and fully instills modern business management theory and behavior standards. After years of perseverance, the overall theoretical level of the staff has been qualitatively improved. This year, in accordance with the unified deployment of the group companies, the company organized all employees around the theme of "soft packaging for the world", combined with the company's implementation of quality system certification standards, and invited relevant experts on-site guidance, and successively carried out the "package value" and "my quality concept" and "Packaging quality culture core idea" big discussion activity. Combining different product packages, we learned about "wine culture," "tea culture," and "food culture," which further enriched the "packaging culture." Through discussion, the company has systematically integrated the profound quality culture it has developed over the years, enhanced the overall knowledge of the packaging quality culture, and refined a series of quality concepts with deep connotation and distinct characteristics. Such as "four decisions," that consciousness determines moral character, character determines the product, and determines the market on the spot, the details determine the success or failure; "two", that is, the customer is in my mind, the quality is in my hands; "three eyes", that is, Only one eye on the mayor (macropolicy), one eye on the market, one eye on the spot; "Harmony" quality concept, that is, everyone enjoys quality, everyone enjoys benefits, quality promotes harmony, harmony ensures quality; and who If a substandard product is produced, whoever is an unqualified employee "," quality improvement has no end, stop improving it means going backwards".

Through in-depth discussions on quality culture, the previously seen rigorous, cumbersome quality standards and system culture have become “harmonious and accommodative.” People began to recognize the enormous ideological system of quality management, the increasing awareness of following quality documents, and the quality process. And quality behavior is becoming increasingly standard.

Curing the system and consolidating cultural achievements

While employees gradually recognized the quality culture and implemented the quality system documents, the company strengthened its technicians on hardware and cultural facilities in order to consolidate cultural achievements in the form of materials. In the eye-catching position of the production area and living area, the finest quality and cultural cultures are hung, such as "bigger packaging, quality will be available", "soft package inclusive world", "integrity packaging" and the company's quality policy, goals, etc. . A visual identity system with a distinctive corporate image was designed to identify the flag, factory clothing, and daily touched substances to enhance employees' sense of belonging and satisfaction. Each issue of "Jindong Communication" publishes papers on quality management and culture, so that all members are aware of it and further deepen their understanding of quality culture.

The second is to solidify the relevant quality system and put the relevant standards into full, accurate and humane implementation into the system documents. For example, in the implementation of the eight principles of quality management, the quality compensation system has deepened the analog marketing activities of “the next process is the customer of the next process”, highlighting the concept of “harmony”, emphasizing the common observance of the “rules of the game” and relying on “rule of law”. "To achieve a total of quality benefits. When describing the supply chain, it highlights the need to balance the interests of downstream customers, upstream suppliers, and related parties, and emphasizes integrity management and strategic word-writing to achieve a harmonious and win-win development; instead of blindly pricing with suppliers, it will Time is good. For "leadership," the manual specifies the functions and responsibilities of leaders at all levels and highlights the leadership's awareness.

For the "full participation," the handbook has given full responsibility to the staff. It has relied on all members to improve quality, pay attention to people's care and encouragement, and adhered to the "people-oriented" management concept. Focusing on the "systematic approach" and the "factual-based decision-making approach," we emphasized that all systems must be coordinated, integrated, and fully managed, seeking truth from facts, and making scientific decisions. Through humanized implementation of the standard requirements, the suitability and operability of the system documents have been enhanced, and the affinity of the quality culture has been improved, making compliance and obedience to the employees a freefall.

Innovation in Practice and Harmonious Culture in Development

A good quality and cultural atmosphere is the foundation for implementing execution and carrying out quality innovation activities. In recent years, the employees of the company have actively carried out quality innovation activities while consciously regulating quality behaviors, and many QC teams and individuals with advanced quality have emerged. Presented QC activities registered year after year, effective every year, winning the year. A number of advanced individuals and teams have emerged that have been rewarded by superiors for their outstanding quality improvement performance.

In order to continue to deepen the quality culture construction activities and truly inject quality consciousness into the veins of each employee, the company has clearly proposed to innovate quality culture during this year's quality month event. After extensive discussions with all employees in the organization, the company has refined the company's quality concept of honor and disgrace, that is: to be proud of customer satisfaction and to be ashamed of quality feedback. It is proud to be first-class in quality and shameless in shoddy. Take pride in being serious and prudent, and sloppy ashamed. To be gracious to understand comprehension, not to seek shame. It is proud to abide by the rules and observe discipline. Take pride in the fine test and shame in the rough. Take pride in the three, and be ashamed of perfunctory. He is proud of the harmony and cooperation, and is ashamed of pushing the committee. It is proud to save energy and reduce consumption, and is ashamed of extravagance and waste. We are proud of our quality and quantity production, and are ashamed to produce unqualified products.

The "10 honors and 10 shames" quality concept is the product of the personalization and characterization of the company's quality culture construction and the embodiment of the harmonious and harmonious quality culture. The quality concept of honor and disgrace leads the moral layer, solidifies in the system layer, implements in the behavior layer, and is embodied in the material layer. It will continue to lead all employees of the Jindong company to go on a good and fast path of quality culture with distinctive packaging characteristics.